FAQs

Heartland Tile

These are answers to many of our commonly asked questions. If you have a question not covered here, please give us a call today.

  • What types of tile do you offer in the showroom?

    At Heartland Tile, we offer a wide variety of tiles, including ceramic, porcelain, glass, marble, granite, mosaic, water jet mosaics, and natural stone tiles in various styles, colors, and sizes. We also carry luxury vinyl plank flooring. Whether you're renovating a bathroom, kitchen, or flooring throughout your home, we have a design to match every style. Make an appointment to visit our Marlton showroom today to explore our curated selections.

    Schedule an Appointment
  • What are Heartland Tile's hours of operation?

    Our Selections Studio is open Monday through Thursday from 10:00 AM - 4:00 PM, by appointment only. Walk-ins are accepted on Fridays from 10:00 AM - 3:00 PM. After-hours and weekends are by appointment only. Please click the button below to schedule an appointment.

    Schedule an Appointment
  • Where is Heartland Tile located in Marlton, NJ?

    Heartland Tile is conveniently located in Crisipan Square, 534 N. Route 73 in Marlton, NJ. We're located in space B13 near the corner before Ace Hardware. Just minutes from major highways, we’re easily accessible for homeowners, contractors, and designers across South Jersey and the Philadelphia area. Get directions on our Contact Us page.

    Get Directions
  • How can I Schedule an Appointment?

    Please call us or use the button below to schedule your appointment. 

    Schedule an Appointment
  • Does Heartland Tile offer tile installation services?

    While Heartland Tile specializes in providing high-quality tile products, we work with a select network of trusted professional installers. Our team can connect you with experienced contractors to bring your vision to life. We are happy to answer any installation questions and guide you through the process so your tile project comes out perfectly.

  • Does Heartland Tile carry tiles for both indoor and outdoor use?

    Yes, we offer durable tile options that are perfect for both indoor and outdoor spaces. Porcelain tiles are typically acceptable for exterior usage. From stylish patio tiles to moisture-resistant bathroom flooring, Heartland Tile has you covered. Visit our website or showroom to explore options.

  • Do you offer free design consultations?

    Yes, we do. You can schedule a private appointment, and our expert designers will help you select the right tiles, layout, and design for your space. If you’re a designer, please visit our For Designers section of the website. There you can supply us with mood boards and inspiration before your appointment, and we’ll have a selection of products pulled for when you arrive you based on your boards.


    You can fill out the pre-appointment form below.

    Pre-Appointment Form
  • What can I expect when I come in for a private appointment? Can I bring my interior designer, contractor, builder, developer, and/or architect?

    Yes, please do! Bring your whole team. We are happy to have anyone you’re working with at your appointment. 


    When you arrive, you will have an abundance of organized options ready and waiting for you to consider. Tell us what you like, and we’ll guide you toward the right products for your project. We try to schedule appointments so that they are private, and you will have the whole showroom to yourself. If you’re working with a designer, please visit our For Designers page and feel free to provide us with mood boards before your appointment so we can have some selections pulled for you before you arrive. 


    Pre-Appointment Form
  • I’m a designer. Can I send you my mood boards?

    Yes, please do! We like to have some selections pulled for you before your appointment, so please use our For Designer’s page to upload any mood boards, pictures, or inspiration for your project. This gives us a visual starting point and helps us understand what you’re looking for. 


    You can upload everything through our Pre-Appointment Form.

    Pre-Appointment Form
  • Do you welcome walk-ins to the showroom?

    Due to the hands-on, one-on-one service we provide our customers, Monday through Thursday, we prefer you schedule your appointment in advance. You can use the calendar on our website or call us. We do also offer limited walk-in hours each week on Fridays, from 10:00 to 2:00 pm.

  • When is the best time during my project to choose tile?

    Depending on your selections, it may take a little time for them to arrive so to have the most available options, the earlier in the process of your project that you visit us, the better.

  • Do you stock your own tile inventory?

    Yes, the majority of the material on display in our showroom is stocked material. We also offer domestic and imported special orders.

  • How long does a special order item take to arrive?

    Though we stock many of the items in our showroom, some selections are special orders. WE offer both domestic special orders and imported special orders. For special orders, it usually takes about 3-6 weeks from the time of order for your material to arrive, depending on where it will be traveling from. This is why we highly encourage you to visit us early in the project so there is time for all your selections to arrive.

  • Do you offer special rates on imported special orders?

    Yes! Due to our unique relationships and importing experience, we are proud to be able to offer special rates on imported special orders. Take advantage of our ability to import special order tiles on our palette space. We have the ability to offer aggressive pricing on imported specialty material that’s not regularly stocked in the country. This is something no other showroom in the area can offer. Give us a call today to discuss how you can take advantage of the space we have available on our shipping containers for your special orders. This unique arrangement gives you the opportunity to purchase exquisite, premium imported products at an unusually affordable rate. It’s a fantastic way to make your project stand out with unique, special materials that are not widely available on the market.

  • Do you offer tile samples?

    Yes, after your appointment and you’ve narrowed in on your choices, we are happy to provide samples.

  • What size tiles do you offer?

    We can supply everything from small mosaic to large format tiles. We offer many selections in 24x48, 48x48, and slab porcelain. 

  • Why choose Heartland Tile for your next tile project?

    Heartland Tile combines a curated showroom collection, top-quality products, expert design assistance, and unmatched customer service to help you create the perfect space. With hundreds of styles in stock and a trusted local reputation, we’re your go-to premium tile showroom in South Jersey.